Hannah Grace Ocmer
About Candidate
Ocmer, Hannah Grace B.
Mobile Number: 09993167348
Email Address: [email protected]
Skype ID: live:cid.f0984e1df207b19f
PERSONAL INFORMATION
City Address: 470 F. San Juan Darangan Binangonan Rizal
Gender: Female
Civil Status: Single
Age: 31
Citizenship: Filipino
Date of Birth: December 27, 1990
Place of Birth: Brgy. Halayhayin, Siniloan Laguna
Height: ‘’ 5’2’ ft
Religion: Roman Catholic
Language / Dialect: English and Tagalog
Occupation: Student
EDUCATIONAL BACK GROUND
Primary Year (from – To)
Halayhayin Elementary School
L. De Leon Street Halayhayin, Siniloan Laguna
2002 – 2008
Secondary School
Siniloan National High School
Major in Animal Processing
L. de Leon St. Brgy. Wawa Siniloan, Laguna
2008 – 2012
Tertiary
Bachelor of Science in Business Administration
Major in Human Resource Development Management (BSBA-HRDM)
Institute of Creative Computer Technology Colleges
V.V Soliven Avenue, Cainta 1800 Rizal
2013 to 2019
EMPLOYMENT HISTORY
Position: Assistant Restaurant Manager
Company: Jollibee
Address: Ortigas De Castro, Pasig City Philippines
Date: April 9,2022 up to present
Job description/ Duties and responsibilities
● Responsible on the Assisting restaurant manager on in achieving targets of the store.
● Do Travel path
● Trainee on how to inventory raw mat and other tools and utensils for the store
● Receive and record incoming deliveries
● Ensuring incoming staff complies with company policy.
● Maintaining safety and food quality standards.
● Keeping customer happy and handling customer complaints.
● Organizing schedules.
● Do Admin task like cashiers cut of and funds
● Admin task specially on closing
● Resolved customer complaints
Position: Crew Leader/Party in charge/Production Assist
Company: Jollibee Foods Corporation (Jollibee Emerald)
Address: Emerald St. Pasig city
Date: December 2017 up to June 18, 2020
Reason of leaving: Redundancy (Store Closed due to Pandemic)
Job description/ Duties and responsibilities
Party in charge
● Responsible on checking on bookings of party
● Ensuring completeness of things needed on the party
● Knows how Party flows
Crew Leader
On Sales
● Assist the restaurant management team by checking proper implementation of all sales- related program activities and requirements.
● Maintain and updates records using established monitoring tools as assigned.
● Orients new crew leader trainees in all sales related program
● Assist the restaurant management team by checking implementation of suggestive selling
● Checks proper implementation of merchandising requirements for his or her station.
On Profit
● Assist the restaurant management team in checking if proper cost management procedure is followed.
● Checks the proper handling and storage of materials and supplies.
● Recommend cost management initiatives
● Conduct inventory on novelty item.
On Quality
● Check the proper implementation of food safety , cleanliness and condition and gold standard consistency
● Communicates suggestion to restaurant management team to improved floor control.
● Orients new crew leader trainees on customer service.
On Capability/ People
● Assist the restaurant management team in conducting crew orientation.
● Performs initial training and follow up crew leader and management trainee
● Maintains and updates crew training records for crew leader.
● Acts as certified first aider
On Production
Product Controller
· Monitor availability of product.
· Responsible in checking what quantity of product should be available in different day parts.
Kitchen Assist
· Pantry station
· Fry station
· Soda station
Position: Service Crew/ Administrative Crew/ fund custodian/ Crew leader
Company: Jollibee Foods Corporation (Jollibee SM megamall Level 1)
Address: Brgy Wack –wack Mandaluyong, City
Date: October 2016 to December 2017
Reason of leaving: Rotation to other store
Job description/ Duties and responsibilities
● Greet and verbally communicate with customer, management, and staff in person
● Operate all point-of-sale equipment, including cash register and terminal with sufficient speed and accuracy.
● Responsible in taking orders and suggestive selling to customer.
● Assist customer who needs assistance like carrying their orders.
● Making customer feel satisfied and giving them the urge to come again on the stores.
● Responsible on the safety of change funds to be used by the counter or cashier.
● The one who is holding the fund outside expenses of the store.
● One who gives fund to cashier to be used for the shift.
● Responsible in doing cut off of cashier who has ended their duty for the day.
● Knows how to balance and encode sales
● Has the ability to hold big funds of the company or the revolving funds.
Position: Service Crew/ Administrative Crew/ fund custodian
Company: Jollibee Foods Corporation (Jollibee SM megamall Food court)
Address: Brgy Wack –wack Mandaluyong, City
Date: November 2012 to October 2016
Reason of leaving: Rotation to other store
Job description/ Duties and responsibilities
● Responsible on the safety of change funds to be used by the counter or cashier.
● The one who is holding the fund outside expenses of the store.
● One who gives fund to cashier to be used for the shift.
● Responsible in doing cut off of cashier who has ended their duty for the day.
● Knows how to balance and encode sales
● Has the ability to hold big funds of the company or the revolving funds.
TRAININGS AND SEMINAR ATTENDED
Red Cross
Crew Leader training program
Fire and safety seminar
VA boot camp
● Skilled on customer service
SPECIAL SKILLS/ INTEREST
● Know how to used MS, EXCEL and Power point.
● Good in memorizing
● Love to read books specially pocket books.
CHARACTER REFFERENCE
m
Ms. Dianne Sanchez
Assistant Manager 2
Jollibee Foods Corp
Cell No.09175043008
Mr. Jed Mico Tanglao
Marketing in Charge
Jollibee Foods corp
Cell No.09429817342
Ms. Cecilia Geronimo
Area Manager
Jollibee Foods Corp
Cell no. 09173148532
“I hereby certify that the above statement or information are true and correct to the best of my knowledge and beliefs”
Hannah Grace Ocmer
Applicant
