Loreto Galingana

Loreto D. Galingana Jr.
Present Adress: 6292 Al Waqidi, Al Olaya Riaydh
Saudi Arabia
Permanent Adress: #10 Mahiyain St. Teacher’s Village Diliman, Quezon City
Email: [email protected]
Contact No: +63 596464844
WhatsApp No: +966 596464844
OBJECTIVE
To be able to apply my knowledge and abilities in this organization wherein I can have
the opportunity to use my extensive skills and create a positive impact on the company’s goal and objective.
SPECIAL SKILLS/QUALIFICATION
 Knowledgeable in Basic Office Application (MS Words, Excel)  Good communication skills
 Hardworking, tenacious and flexible in high pressure situation  Dependable and trustworthy
 Self-starter, willing to work hard and long
 High trainable and fast learner and keen observer  Tactful team player
 Friendly and able to communicate at all levels
Experience
Barista Trainer (Starbucks)
Al Shaya International Trading Co.
P.O Box 543 Kingdom Saudi Arabia, Riyadh Duration: October 27, 2019 up to Present
Key Responsibilities:
 Ensure that store standards are met by providing customers with prompt service, quality beverages and products with a friendly, welcoming and clean store environtment.
 Welcome and connects. Determines customer needs and suggest appropriate product, offering demonstration and samples.
 Remains focused on customers satisfaction and thank every customer.
 Prepared beverage to starbucks standard. Follow food health safety stanard.

Team Member ( Barista )
Tim Hortons Philippines
Duration: January 14, 2017 – October 20, 2019
Key Responsibilities:
 Welcoming and greeting guest in the coffeehouse and efficiently determining their needs and interest.
 Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended drinks, or teas.
 Operate coffee making equipment
 Prepared food items such as cookies, pastries, muffins, bagels, timbits, and sandwiches.
 Prepare and pack coffee bean purchases for customer
 Clean or sanitize work areas, utensils , or equipment.
 Check temperature of freezers, chiller , or heating equipment to ensure proper
functioning.
 Calibrating the hot and cold machine.
 Display merchandise in an attractive and functional manner
 Stock inventory according to storage requirements
 Maintain clean and hygienic work area
 Maintaining a prompt and friendly customer service.
Cashier
 Greet all guest and present beverages menu.
 Discus beverage items, make suggestions and answer any inquiries.
 Resolve guest complaints.
 Receive payment by cash, or credit cards.
 Issue receipts , refunds, credits, or change due to guest.
 Count money in cash drawers at the beginning of shifts to ensure that amounts are correct
and that there is adequate change.
All around Crew (Dining crew ) ( Kitchen Crew ) ( Counter Crew ) Wham! Burger’s
Duration: August 15,2012 to January 15, 2013
SM Fairview
Key Responsibilities:
 Greet customer as they enter the store
 Serve foods and drinks to customer
 Maintain cleanliness of the dining area by properly bussing tables after customer leave  Maintain cleanliness in the kitchen area
 Mix the patty/Grill the patty/Dressing the burger
 Fryer the fries, Onion rings. Croxx traxx, pepper paper, chicken Nuggets
 Washing equipment after use
 Answer phone calls
 Taking order
 Count money, gives change and issues receipt for funds received

Store Crew
Wham! Burger’s
Duration: March 2, 2011 to January 19, 2012
Key Responsibilities:
 Greet customer as they enter the store
 Taking order
 Serve foods and drinks to customer
 Maintain cleanliness of the dining area by properly bussing tables after customer leave.  Maintain cleanliness in the kitchen area
 Mix the patty
 Grill the patty
 Dressing the burger
 Fryer the fries, Onion rings, pepper papers, croxx trax,  Washing equipment after use
Server
Rufo famous tapa
Edsa central Mandaluyong City Duration:July 31- Oct 19, 2010
Key Responsibilities:
 Greeting the guest
 Taking order
 Arranging the utensils in the table
 Serve the food in the customer
 Maintain cleanliness in the dining area  Dish out the utensils
Room steward / Waiter
Nice Hotel
Edsa Crossing Mandaluyong City Duration: Oct 17, 2009 to Feb 23, 2010
Key Responsibilities:
Room steward
 Greeting the Guest
 Ask the guest how many hours or how many days she/he stay in the hotel  Transacts/ assist guest checking in/ out
 Maintains cleanliness in the lobby area
Waiter
 Maintain cleanliness in the kitchen area  Prepared the order of the guest
 Serve the food in the Guest
 Dish out the utensils in the room

EDUCATION AND TRAINING
 2006-2008
 2000 – 2004

 January 30, 2008
 March 07 –May 1, 2008
 August !0- 15 2009
PERSONAL STATUS
Nickname: Date of Birth Sex:
Civil Status: Height: Weight: Religion:
CHARACTER REFERENCE:
Upon Request.
Eastern Institutes of Computer Technology 2year Hotel and Restaurant Management
Flora A. Ylagan High School Malakas st. Pinyahan QC
Richville Hotel Mandaluyong City “Basic Hotel Operation Front office,
Housekeeping and F&B Deparment”
Mr.Elvin Viola ( Personnel and training officer)
Fernandina 88 suites Hotel ON THE JOB TRAINING
SPFI Building Center Basic BARISTA
JR
December 23, 1986 Male
Single 5’4”
140 Lbs. Roman Catholic
#222 P.Tuazon Blvd. Araneta Cubao QC
39 Malakas st QC
I hereby certify the information is true and correct to the best of my knowledge and belief.
Loreto D. Galingana Jr